Shipping policy
Shipping Policy
Welcome to Must Boutique 🖤
We are committed to delivering your order quickly, safely, and with care.
Processing Times
Orders are typically processed within 1–3 business days. During launch events, sales, holidays, or high-volume periods, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery
Canada
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Free standard shipping on orders over $100 CAD. (Must Boutique)
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Standard shipping rates are calculated at checkout.
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Estimated delivery time: 2–7 business days depending on location.
United States
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Shipping rates are calculated at checkout.
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Estimated delivery time: 4–10 business days.
International Shipping
We currently offer international shipping to select countries. Shipping fees and delivery times are calculated at checkout. (Must Boutique)
Please note:
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International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way. (Must Société)
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. Must Boutique is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information. (Must Société)
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, Must Boutique is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.
Delays
While we do our best to ensure timely delivery, shipping times may occasionally be affected by:
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weather conditions
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carrier delays
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customs processing
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holidays or high-volume periods
We appreciate your patience and understanding.
Questions?
If you have any questions regarding your order or shipping, please contact us at: